Rear Window
Richard Goyder’s board was on cruise control
For all its politeness, Tom Saar’s review remains a devastating indictment of Richard Goyder’s board.
Myriam RobinRear Window editorThe Qantas scandal only got as big as it did because of the company’s insistence on minimising its every aspect.
Flight cancellations and delays? Happening everywhere. Pandemic flight credits expiring? Customers had every chance. A wholesale collapse in corporate reputation? This isn’t a popularity contest. A board with its head in the sand? Not in the least.
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